Q: How do I check if I have ‘Matic or Manual settings?

Today’s mobile phones aren’t just really for texting and calling anymore. They can do so much more than that, specially if they’re loaded with apps and are connected to the internet.

Most phones have e-mail, data services, and internet/GPRS connection automatically “ON” by default. This allows you to fully maximize and enjoy your phone’s features. However, these features connect to the internet and use data, which means that you get charged accordingly—and if you’re not careful, it mostly results to bill shock.

You can manually turn off these features in your phone’s settings. This disables them to connect to the internet and use data. However, this also means that you won’t be able to enjoy your phone’s full features. Now, the best way to enjoy these features worry-free is to subscribe to a GLOBE Mobile Internet Plan.

Q: I read somewhere that how you get billed depends on your phone’s connection. How do I know if I’m connected to WiFi or 3G?

That’s why it pays that you know your signs! Make sure you’re familiar with your phone’s connections, so you don’t experience bill shock.

If you see the following signs on your phone, then you’re connected to a Wi-Fi network, which means you’re surfing the internet free of charges from Globe.

However, if you see these signs, then then you’re most probably getting charged for your connection.

Q: Can I shift between Time and KB browsing more than once in a day?

Yes, you can shift between Time and KB browsing more than once, but only up to three times a day. 

Otherwise, you’ll receive an SMS notification that you’ve exceeded the number of tries you can subscribe to the service.  You can try subscribing again after 24 hours.